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AGENCY BANKING AND SERVICE ADOPTION BY CUSTOMERS IN FINANCIAL INSTITUTIONS IN MBARARA CITY
(Bishop Stuart University, 2023-01) KACUUCU, SAM
Globally customer adoption is challenging with commercial banks introducing new products in the name of agency banking. This study covered five chapters as described below; Chapter one: This chapter presents background of the study, statement of the problem, purpose of the study, objectives of the study, scope of the study, significance of the study, theoretical frame work and conceptual frame work. Chapter two: This section presents the related literature on empirical studies. It begins with a theoretical review under which a number of related theories are presented. Later empirical literature is presented thematically. The literature in this study is reviewed based on empirical works and studies by other research scholars regarding; - factors contributing to the low number of agents of agent banking, the level of withdraws on agent banking, and the number of clients making payments through agent banking. The study assessed the effect of agency banking on service adoption by customers in Equity Bank in Mbarara City. It was guided by the following objectives; to examine the indicators of agency banking, to establish the level service adoption by customers and to determine relationship between agency banking and service adoption by customers. Chapter three: This chapter presented the methodology for the study which included the research design, target population, sample size and selection, sampling techniques, data collection methods and instruments, data quality control (validity and reliability), data analysis, measurement of research variables, ethical considerations and limitations. This study adopted a case study research design. Quantitative data was collected from the respondents. A sample of 132 respondents were selected from a population of 200 respondents. Collection data relied on questionnaires. Quantitative data was expressed in quantitative terms that which deals with numbers, measures out comes in terms of figures. Chapter four: This chapter covered the presentation, analysis, and interpretation of the findings of this study on agency banking and service adoption by customers in financial institutions in Mbarara City; A Case Study of Equity Bank. Specifically, this chapter presents background findings, descriptive and inferential results. This was presented according to study objectives; the xiii indicators of agency banking, the indicators of service adoption by customers, and relationship between agency banking and service adoption by customers. The data collected was edited and coded into a form usable by Statistical Package for Social Scientists (SPSS) data analysis package from which tables with variable frequencies and percentages were drawn for easy analysis. The study findings revealed that there were effective agency banking services for Equity Bank as evidenced overall mean score of 3.8. There was good service adoption by customers with overall mean score = 3.82. There was a statistically significant relationship between agency banking and service adoption by customers in financial institutions at P = 0.006 < 0.05. Chapter five: This chapter presents discussion of findings, conclusions and recommendations for the study as follows; It was recommended that the management of Equity Bank should ensure that perceived trust is given utmost importance in a bid to improve adoption of agency banking. The government need to put in place regulations‟ that will effectively ensure customer security and confidentiality at the agent location. The Equity Bank should continue to sensitize customers and the wider public on the use of agency banking and its benefits.
Challenges of Teaching and Research In a New Private University In Uganda
(Bishop Stuart University, 2009-12) Moses, Tukwasiibwe; Gershom, Atukunda; Emmanuel, Ahabwe
This article 6C'"Cmmcm fuuncW suppon. nus article conduclcs tlut new artcs arc dearly in nttd o( a rapid chang• o ( appro>ch 10 rcopond 10 the rnany social. economic, art
Community Participation and Performance of Local Revenue Collection in Isingiro Town Council, Isingiro District Local Government, Western Uganda
(International Journal of Scientific Research and Engineering Development, 2023) Najunah, Charles; Robert, Mugabe; Mpairwe, Anthony
The study investigated the relationship between community participation and the performance of local revenue collection in Isingiro Town Council, Isingiro District Local Government. The study employed a correlational research design. The target population included 250 people, comprising business personnel, political leaders, and council administrators, identified through tax collection registers at the town council offices. A sample size of 152 respondents was accessed to fulfill the research objectives. The researcher gathered primary data using both questionnaires and interview guides. Descriptive statistics, in the form of tables, were used to illustrate the data. Pearson coefficient correlation tests were conducted to examine the relationships between variables. The study findings were statistically significant at (0.001 < 0.05), indicating that citizen mobilization played an essential role in revenue collection in Isingiro Town Council. Similarly, the study findings were statistically significant at (0.021 < 0.05), signifying that public sensitization played a crucial role in revenue collection in Isingiro Town Council. It's worth noting that this result was statistically significant at (0.001 < 0.05), which meant that citizens' consultations about revenue collection policies and practices had a positive impact. In conclusion, there was a strong association between community participation and the performance of local revenue collection in Isingiro Town Council, Isingiro District Local Government. It is recommended that the government allocate resources and support the implementation of citizen mobilization programs to further enhance revenue collection in local governments.
Community perceptions towards the implications of human activity on River Rwizi,Uganda sustainability
(International Science Community Association, 2018-07) Goretty, Nagawa; Gershom, Atukunda; Milton, Nuwabimpa; Doreen, Atwongyeire
This study was undertaken in the cells of Kiswahiri, Buremba and Nyakaizi in Kakoba Division of Mbarara Uganda. The research was done as a baseline study for investigating the possibility of implementing a project for conservation of river Rwizi as a way to restore its natural stability since it is highly depreciating due to degradation henc is the major source of water in the Mbarara dry corridor of nomadic pastoralists and other cattle keepers. In order to establish the extent of river degradation; a survey on the effects of community activities and peoples’ beliefs towards river depreciation was done. The study investigated on perceptions of the community towards river Rwizi degradation in a way to establish the possibility of involving the people into river conservation; in order to reactivate the river from drying, silt and other degradation indicators. This emerging crisis of the river drying up has affected natural; social and economic activities negatively especially in the areas of the river catchment; hence the need for river conservation to save nature in river catchment; and in other water sources in which Rwizi drains; that connect into world waters such as river Nile and lake Victoria. People appreciate the river since it is a source of water for irrigation and domestic use. The river as well l to rainfall formation; through evaporation, in addition to provision of water for animals. The anthropological factors have led to continuous reduction in volume and speed of Rwizi profile. The natural vegetation at river banks is getting continuously replaced by agricultural plants and bare lands. The growing of crops next to river banks involve tilling of land and softening soil; making it bare and prone to erosion; parts of agricultural land get deposited into the stream leading to widening of river channel and siltation of the continuous drying. The major land use activities that have degraded and deteriorated river Rwizi include cultivation, industrialisation and settlements, cattle rearing, sand mini There is great need for adjusting policy procedures for conservation of the river towards integrating well the current conservation needs and population demands
Corporate Governance Practices, Operating Environment and Financial Sustainability of Saccos in Greater Mbarara District
(Journal of Economics and Behavioral Studies, 2024-06) Atukunda, Gershom; Musiita, Benjamin; Atwiine, Johnson; Atwine, Aquilionus; Olyanga, Anthony Moni
: This study investigated the link between corporate governance practices, the operating environment, and the financial sustainability of Savings and Credit Cooperatives (SACCOs) in the Greater Mbarara region. It aimed to understand how each factor, and their combined effect, influence SACCO's financial health. The study employed a cross-sectional design and analyzed data from 164 SACCOs (sample size determined using Krejicie and Morgan table (1970). Statistical analysis revealed that both corporate governance practices and the operating environment have a positive and significant relationship with SACCO's financial sustainability. Additionally, their combined effect was also found to be positive and significant. The results suggest that 42.6% of the variation in financial sustainability can be explained by these two factors, leaving 57.4% to be influenced by other, unexplored aspects. To further improve SACCO's financial health in the region, the study recommends fostering communication with decision-makers, collaborating with governance and environmental experts, and implementing continuous monitoring of governance initiatives and environmental adaptations.
The Effect of Forest Management Initiatives on Sustainability of Forests
(International Journal of Science and Research (IJSR), 2018-02) Niyongere, Pierre Celestin; Gershom, Atukunda; Roberts, Muriisa K
The study was about the effect of forest management initiatives on sustainability of forests in Isingiro District, Southwestern Uganda. The study adopted a cross-sectional descriptive design and targeted district forestry and environment officials, local residents, local leaders (LC II-III) and environment committee representatives at local councils II & III in Isingiro district. Purposive and simple random sampling techniques were used to select respondents. Questionnaire and interviews were used as a data collection method. Data analysis used descriptive statistics in form of frequency and percentages while data from primary source particularly interview guide was compared, validated and confirmed with data from secondary sources. Findings from the field established that forest management has promoted sustainability of forests in the district through gazetting forest premises, existing forests being carefully monitored and proper land management being maintained. Sustainability of forests was being hindered by Limited resources for implementing forest management policies and negative perceptions towards forest management. Promoting sustainability of forests in Uganda is an enormous work that requires concerted efforts from all the different stakeholders. There is need to increase funding in the forestry department to enable the planners make plans and enforce them at up to the community level.
The effect of Population Growth on Food Security situation among Refugees in Nakivale refugee settlement, Isingiro District
(Bishop Stuart University, 2019) Zamzam, Ally; Firimooni, R Banugire; Gershom, Atukunda
The study was about the effect of population growth on food security situation among the Refugees in Nakivale Refugee Settlement, Isingiro District. The study objectives were; to determine the main population changes taking placein Nakivale Refugee Settlement, and also to establish the effects of age composition on food availability among the Refugees. The researcher used a cross sectional research design. The study used a sample size of 133 respondents. Qualitative data was analyzed using content analysis while quantitative data was analyzed using SPSS. Basing on the field findings, there was a significant relationship between Population Growth and Food Security situation among the Refugees of Nakivale Refugee Settlement. This was due to the fact that when the population fertility and refugee influx is high, food becomes insufficient to the refugees and when the mortality is highly, the population reduces as most of the people become sick and weak and food is highly consumed by the weak people. Based on the age composition, it was evident that working age bracket increases food security the fact that most households involved in work and their consumption rate is reserved compared to the younger population who are dependants as well as existing mothers who produce more young kids. The researcher recommends that the government and NGOs institute more technical personnel in the camp to help refugees by training them on better farming skills, helping them to create employment. It is also recommended that the refugees need to be trained with income generating activities both entrepreneurial and life skills. Further recommendation to the government and NGOs is that there should be addition of various food types that refugees prefer to eat, also, differentseedlings should be given to refugees for them to grow more crops and improve on yielding. NGOs should intervene towards empowering mothers specifically those who have children below 12 years.
Employee Training and Job Satisfaction in Western Uganda
(AJP", 2022) Crispus, Tashobya; Robert, Mugabe; Bernard, Begumisa; Pereez, Nimusima; John, Rwakihembo
Purpose: The purpose of this study is to examine the effect of employee training on employee job satisfaction in Western Uganda with a focus on Mbarara University of science and technology (MUST). Methodology: A mixed methods approach and cross-sectional design were used. The study population were composed of academic and non-academic staff members of MUST. Researchers were guided by Krejcie and Morgan sample determination table to come up with a sample size of 230, and selected the sample using Simple random sampling technique. Self-administered Questionnaire and interview guide helped in collection of data; then after collected data were processed and analysed using SPSS version 20. . Findings: Study results show a significant and moderate positive relationship between on-job training, off-job training and job satisfaction (r=.381, p<.Ol) and (r=.308, p<.Ol) respectively for on-job training and off-job training. . Unique contribution to theory, practice and policy: The study makes a unique contribution to human resource training and development literature by providing context-based evidence on the positive relationship that exist between employee training and job satisfaction in public institutions in western Uganda. Practitioners in these institutions are anticipated to gain new insights on the vital role of employee training towards elevating satisfaction levels of staff. The study recommended that public higher learning institutions in western Uganda re-orient their strategic focus to training and development needs of their staff if they are to achieve their set targets. This is justified because this study has found out that such practices help them keep their staff morale boosted which apparently affects the way they render services to their clients
Factors Influencing Uptake of Bench Terraces in Kabale District
(International Journal of Science: Basic and Applied Research, 2022) Vivian, Gordon Safari
The study was conducted to identify the factors influencing the uptake of bench terraces in Kabale district specifically, Rubaya Sub County. The study estimated the yields of Irish potatoes and beans among farmers with and without bench terraces, compared the net returns from Irish potatoes and beans among the farmers with and without bench terraces, identified the perception of the farmers on the uptake of bench terraces, and explored the strategies for increasing the uptake of bench terracing in Kabale district. The study adopted a descriptive research design to collect and analyse both quantitative and qualitative data. A sample size of 134 study units was selected from a target population of 200 study units using purposive and simple random sampling. Data was collected through questionnaires and interviews while data analysis was descriptive, inferential and thematic for qualitative data. The findings reveal that farms with bench terraces had better crop yields than the farms without bench terraces (for both beans and Irish potatoes). Farmers’ net returns from bench terraces outstrip farmers’ net returns from farms that are not bench terraced (for both beans and Irish potatoes). Lack of money, awareness, and attitude are the most limiting factors to the uptake of bench terracing and the strategies for uptake were based on government support holistically for development to be realised. The researcher concludes that bench terraces should be embraced and promoted for better crop yields since it was evidenced by the research findings. The practical implication on this indicated that bench terraces should be promoted by development practitioners as a means of having degraded land rejuvenated into productive and arable land for agriculture. In recommendation, government should ensure that bench terracing is promoted by putting in place the budgetary allocations in the sector of Agriculture in order to promote growing of common crops like potatoes and beans, it should highly be recommended to spearhead bench terracing in order to increase on production and productivity which in the long run will as well increase on farmers income, the farmers perception on the bench terracing indicated that they were mainly affected by high investments’ and thus government should embrace supporting farmers to venture into terracing, it is highly recommended for the government to foster the policy of bench terracing in the aspect of ensuring sustainable land management technologies are taken on by the farmers.
Human Resource Functions and Job Performance in Public Institutions in Kamwenge District Local Government
(East African Journal of Arts and Social Sciences, 2023) Musika, Japheth; Atwiine, Johnson; Kembabazi, Juliet
The study aimed at investigating the relationship between Human Resource function and employee job performance in Kamwengye district. Particularly, to establish the influence of supervision on job performance in Kamwenge District. The research design was cross sectional research design. The study was informed by 69 respondents who participated in the study and these were selected using simple random sampling and purposive sampling whereby data was conducted using questionnaire survey and interview guide. The data was analysed using descriptive, inferential statistics, and content analysis. The study found and concluded that supervision has a strong statistically significant association with job performance.
LAND CONFLICTS AND HOUSEHOLD FOOD SECURITY IN LYANTONDE SUBCOUNTY LYANTONDE DISTRICT
(Bishop Stuart University, 2022) MUGUMYA NTAMBAZI, FRANCIS
The study examined the effects of land conflicts on food security in Lyantonde rural sub county Lyantonde district. It was guided by the following objectives; toanalyze how family land conflicts, ethnic land conflicts and land grabbing amidst existing land laws have impacted on food security in Lyantonde rural sub county. This study used a descriptive cross-sectional survey research design with mixed approaches of data collection and analysis. The study population comprised of community members, the RDC, Police officers, political and civil leaders of villages in Lyantonde Sub County, members of district and sub county land board and a sample size of 391 respondents participated. Data was collected using semi structured questionnaire and interview guide. Quantitative data collected data was analyzed by use of Statistical Package for Social Sciences (SPSS) while qualitative data was analyzed by use of both thematic and content analysis. The study established that people in Lyantonde occupied Mailo land, customary land, Freehold and a few on Leasehold land. Unresolved land ownership, incompatibility of cattle keeping with crop farming unclear boundaries, population growth were leading causes of family and ethnic land conflicts which have culminated into death of animals, destruction of crops, Killing of villagers, loss of originally owned land, reduced food production, reduction in income which have all affected food stability among conflicting families and community at large in the study area. The study established that there exist cases of land grabbing in Lyantonde rural sub county manifested through forceful evictions and dubious land deals though on a moderate rate. It was revealed that land grabbing is majorly conducted by rich local private individuals and statehouse operatives due to the presence of absentee land lords, poor land tenure system, corruption, x poverty, connection to statehouse and poor implementation of land laws leading into mass displacement of people, landlessness hence food insecurity. The study established that majority of the people living Lyantonde Rural Sub County do not know land laws and had less trust in courts of law since they take a very long time with many procedures to give judgment overland conflicts and are very corrupt. The study recommends that; alternative source of livelihoods should be provided to the people, traditional institutions should be strengthened, land boundaries between clans or communities should clearly be defined, demarcated and documented and, also, there should be strong stakeholder collaboration in land administration.
MANAGEMENT PRACTICES AND EMPLOYEE PERFORMANCE IN ISINGIRO DISTRICT, SOUTH WESTERN UGANDA
(Student’s Journal of Health Research Africa, 2023) Nimusiima, Willis; Rwangire, Milton; Turyamureba, Robert
Introduction: The Public Service Reform in Uganda, initiated by the National Resistance Movement in 1986, aimed to improve service delivery and fulfill the promises of the People's Revolution. Still, despite efforts, inefficiency persists, as evidenced by the 2008 National Service Delivery Survey. This study, therefore, examines management practices and employee performance in local government in Uganda, a case study of Isingiro town council. Methodology: The study utilized a case study design, collecting qualitative and quantitative data through focus group discussions, interviews, and questionnaires from government employees, obtaining ethical clearance from the Bishop Stuart University Research and Ethics Committee. Results: Results indicated that 23 (57.5%) were permanent/probationary town council employees, 10 (25%) were political leaders and 7 (17.5%) were casual workers. From the results on the relationship between effective communication and employee performance, 19(48%) of respondents strongly agreed, 20 (50%) agreed while 1(2%) disagreed that there`s no timely flow of information. Conclusion: Effective communication has a significant positive effect on employee performance. Therefore, if there is effective communication, the resultant situation greatly improves employee performance. However, some employees noted a few gaps like no timely flow of information. These areas must be addressed for effective communication to prevail and improve employee performance. Furthermore, it is also noted that informed decision-making through meetings, expressing innovative suggestions to senior management, regular discussions, taking all decisions by consensus, and working as a Teamwork has a positive and significant relationship on employee performance. Recommendations: Management should involve all employees in employee performance to maximize productivity. Avoid departmental heads' infrequent sharing of information. Performance measurement through goal setting and appraisal increases productivity, but there's a gap in assessing employees according to their targets that need to be addressed.
Occupational Stress on Lecturers at College of Commerce in Uganda
(Bishop Stuart University, 2016) Bernard, Begumisa
On The Job Training and Employee Performance in Local Governments in Uganda
(American Research Journal of Humanities & Social Science (ARJHSS), 2023) Annah, Byaruhanga; Milton, Rwangire; Juliet, Kembabazi
This study was carried out with the purpose of assessing the influence of on job training on employee performance of Is ingiro District local government. The study objectives included: to assess the influence of Job rotation on employee performance; to establish influence of Coaching on employee performance and to find out challenges and possible solutions to enhance on job training. The data collection methods were questionnaire survey, interview guide and focused group discussion. The study found out that there is a positive significant relationship between job rotation and employee performance. There is a moderate positive relationship between coaching and employee performance. It was also noted that there is a negative moderate relationship between challenges and employee performance. The study recommended that management should focus on the intrinsic parts of the job, such as making the work challenging and interesting; management needs to communicate to employees the elements of on job training, benefits and challenges and how to overcome the challenges in the process of doing on job training. The study recommended that better carrier development opportunities should be given to the employees to increase on job training and employees’ performance; management should structure coaching activities in human resource management plan and be implemented throughout the year at all level of the departments and human resource management emphasize coaching activities performance marks as compulsory to employees under taking coaching this could motivate them to be serious with the activity
Organizational Commitment and Performance of Health Centres IV workers in Greater Mbarara, South western Uganda
(IJRP.ORG, 2020-06-10) Johnson Atwiine; Gershom Atukunda; Wycliffe Tumwesigye
The rationale of this paper is to study association between Organizational commitment, and performance of Health Centres IV workers in greater Mbarara District, South Western Uganda. The elements of organizational commitment include; affective, continuance and normative. This study used prevalence study designs, explanatory and correlational methods, and it uses health centres IV workers data that were selected in the means of administering a questionnaire survey from a sample of 200 health workers from 11 health centres from the region. Structural equation modelling was used to test hypotheses. Findings recommended that affective and continuance organizational commitments, were significantly associated with health workers performances (r=.384, p=.000).Normative organizational commitment, elements do not significantly envisage health workers performance. Therefore, health centres IV should have suitable practices of ensuring attachment of health workers to their health facilities, so as to accomplish activities that enhance on their task/job performance.
Organizational Rewards and Performance of Health Centre IV workers in Greater Mbarara District, Uganda
(2013) Johnson, Atwiine; Gershom, Atukunda; Wycliffe, Tumwesigye; Justus, Asasira
Purpose: The purpose of this paper is to study relationship between organizational rewards, and performance of Health Centre IV workers in greater Mbarara District. Methods: This study used cross-sectional, explanatory and correlational approaches, and it utilised health center IV’s workers’ data that were collected by using a questionnaire survey from a sample of 200 health workers from 11 health centres from greater Mbarara district. Findings: Results revealed that rewards, were significantly associated with health workers’ performances. Contrary to previous thinking, organizational rewards and constructs do not significantly predict health workers’ performance. Once health centre IV’s have appropriate reward strategies for their health workers in health facilities, they are likely to work hard by meeting deadlines, being available at their work station and they would eventually enhance on job performance. Research limitations/implications: This study focuses on rewards, and performance of health workers’ in health centres iv in greater Mbarara and it is possible that these results are only applicable to the public health centres iv in greater Mbarara. More research is therefore needed to further understand the relationship between rewards, and performance of health workers in other sectors such as the private health sector and in other areas of the country like northern, central and eastern Uganda. Practical implications: The results are important for health policy development and implementation, for example, in terms of primary health care and reporting lines for the health workers so as to enhance on their performance in public health sector. Originality/value: As far as the authors are aware, no research has hitherto been undertaken that investigates the relationship between reward practices on health workers’ performance in health centres IV in greater Mbarara district. Thus the results of this study will provide health practitioners with better insights in some reward practices that could be adopted by government/health practitioners so as to improve the performance of health centres IV workers
A Refugee Sensitive Framework for the Horn of Africa for Africa Peace Forum (APFO) and IDRC
(Mbarara University of Science, 2007) Tukwasiibwe, Moses
The research problem is situated in the realization that, whereas there is a large number of refugees and IDPs in the Horn of Africa, the framework for their security among humanitarian bodies, agencies and governments focuses on physical protection rather than on ensuring human security. This research thus focuses on examining avenues for having in place a refugee security framework that prioritizes human security of refugees through fundamentally addressing their basic human needs and fears. The conceptual framework of this research is situated in the relatively new yet widely used concept of ‘human security’ that serves to describe the complex of interrelated threats associated with civil war, genocide, and the displacement of populations, among others. Important to note is the distinction between human security and physical security. While physical security focuses on the defense of individuals and communities from external attack, human security is about protecting individuals and communities from any form of violence. While all proponents of human security agree that its primary goal is the protection of individuals, consensus breaks down over what threats individuals should be protected from. Proponents of the ‘narrow’ concept of human security focus on violent threats to individuals, while recognizing that these threats are strongly associated with poverty, lack of state capacity and various forms of socio-economic and political inequity. Proponents of the ‘broad’ concept of human security argue that the threat agenda should be broadened to include hunger, disease, and natural disasters because these kill far more people than war, genocide, and terrorism combined. This is where the proposed security framework finds its ground. In the Horn of Africa, the refugee problem has been recurrent dating back to the early 1990s when serious armed conflicts began to erupt in the various nations of the Horn. Since then, the political situation has remained volatile and countries in the region continue to experience both domestic crises and external pressures.
The relationship between loan assessment and financial performance of SACCOs: Evidence from Uganda
(Bishop Stuart University, 2019) Baluku, Watsema; Arthur, Nuwagaba; Anthony, Agume
The study set out to examine the relationship between loan assessment and financial performance of SACCOs in Mbarara Municipality. The study adopted a non-experimental cross-sectional research design. The study was both descriptive and analytical in nature with a quantitative approach of data collection and analysis. The study gathered quantitative data from 109 participants using questionnaires. Quantitative data gathered using questionnaires was coded and entered into SPSS version 20 for analysis. The analysis was done and findings presented using descriptive statistics in form of frequencies, percentages, mean and standard deviations. Pearson correlation coefficient was utilized to ascertain the statistical significance between the independent and dependent variables. Findings from the study revealed that there is a strong positive relationship between loan assessment and financial performance of SACCOs (r=0.870**, p<0.000). The study concluded that loan assessment positively influences financial performance of SACCOs. The study recommends that SACCOs need to adopt well thought and efficient loan assessment strategies as means to improve their financial performance
Rewards and Performance of Health Centres IV workers in Greater Mbarara District.
(Johnson Atwiine, 2022) Johnson, Atwiine; Gershom, Atukunda; Justus, Asasira
The purpose of this paper is to study the relationship between rewards, and performance of Health Centre IV workers in greater Mbarara District. The constructs of rewards include; salary, performance bonus, recognition and promotion. This study used cross-sectional, explanatory and correlational approaches. Health center IV workers data were collected by means of a questionnaire survey from a sample of 200 health workers from 11 health centres from greater Mbarara district. Structural equation modelling was used to test the hypotheses. Results show that rewards significantly affect health workers’ performances. Therefore, once health centres IV have appropriate reward strategies for their health workers in health facilities, they are likely to work hard by meeting deadlines, being available at their work station and they would eventually enhance on job performance. It is further recommended that all health policy makers and implementators at both Ministry of health and central government should always emphasize the general wellbeing of all health workers in every health facility.
Salary Differentiation and Job Performance of Employees in DE concentrated Units of the Ministry of Water and Environment
(American Research Journal of Humanities & Social Science (ARJHSS), 2023) Elison, Kiiza; Kiiza Kansiime, Noel; Twinamatsiko, Medard
Salary is a fundamental ingredient that plays a crucial role on employees‟ job performance in an organisation. It was important to undertake this study to examine whether salary differentiation influences employees job performance in the DE concentrated units of the Ministry of Water and Environment in Uganda. The study adopted a descriptive survey design and a correlational research design for qualitative and qualitative parts. A sample of 176 respondents participated in the study. Data was collected using Questionnaires and Interview guide. Quantitative data was analysed using; descriptive statistics, correlation coefficient and regression coefficient. Qualitative data was analysed using thematic content analysis. From the findings, the major determinants of salary differentiation in the DE concentrated units of the Ministry of Water and Environment were seniority that contributes most to employees „job performance followed by different responsibilities while discriminatory differences like nepotism contributes the least to employees‟ job performance. Findings further showed that the level of employees‟ job performance relates positively with salary differentiation. Findings showed that employee‟s job performance is influenced by salary differentiation in the DE concentrated units of the Ministry of Water and Environment. The study findings indicate that the level of employees‟ job performance relates positively with salary differentiations. The study findings also indicated that employees‟ job performance is influenced by salary differentiations in De concentrated units of the Ministry of Environment. Local contract employment now accounts for 95% of total staff employed in the DE concentrated units of the Ministry of Water and Environment. It was concluded that different responsibilities contribute most to employees‟ job performance, followed by seniority while discriminatory differences like nepotism contributes the least to employees job performance. It is recommended that the Ministry of Water and Environment should foster the quality of policies to reduce inequalities in salaries.

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