Six Sigma for Small Business

Abstract

Six Sigma—you’ve heard of it, but it’s for the big guys, right? Well,this book is here to refute that myth. What you need to understand is that, plain and simple, Six Sigma is a proven set of methods to help you run your business or organization more efficiently and profitably. It’s a way to reduce waste, stop delivering defective products and services from inefficient processes, and make your customers more than satisfied. Jack Welch, the legendary former CEO of GE, called Six Sigma. In Six Sigma for Small Business, I will systematically take you through this methodology. If you’ve never dealt with statistics and have mainly just dealt with problems as they arise, Six Sigma will seem a pretty drastic change from what you’ve been doing. But don’t despair: anyone can master the steps in this improvement process and profit, often substantially, from doing so.