Department of Secretarial, Records and Office Management Collections

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    Workplace Environment and Organizational Performance of Local Governments in Western Uganda :
    (Bishop Stuart University, 2025-09) Akankunda Enid
    The study set out to analyze the relationship between workplace environment and organizational performance taking a case of Sheema District Local Government headquarters guided by the study objectives. The study was motivated by the fact that Sheema District local government as part of the government structures strives in ensuring a conducive work environment but still evidence of unsatisfactory performance was visible. The study was cross-sectional and it employed a correlational research design. The Unit of analysis was a local government and the study targeted all local governments in Sheema District which provided 160 technical staff from whom a sample of 115 respondents was drawn. Data was collected using questionnaires (were pre-tested through validity and reliability) and interview guides. Quantitative data analysis was done using SPSS and qualitative data was analyzed through thematic analysis procedures. The study got a response rate of 89.6%. From the quantitative perspective the study found out that organizational structure .758**, .425* and .699** respectively. It was also found out from regression that as an aggregate, work environment factors contribute to variations in organizational performance by 38.8% and the remaining percentage is attributed to other factors that were not part of this study. The statistical findings were reinforced by the qualitative findings from key informant interviews. The study concluded that all the three constructs of workplace environment are positively and significantly related to organizational performance in a local government context. The study therefore recommends policy reviews for conducive structures and culture, budgeting for infrastructure development, lobbying for filling man power gaps and providing enough office equipment and supplies. affects, performance, organizational culture affects performance and that the physical work environment correlates to organizational performance positively and significantly with r values of
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    The Effect of Records Creation on Service Delivery Among Private Higher Institutions of Learning
    (International Journal of Library and Information Science Studies, 2023) Mureebe, Dorcus; Kawuma Lwanga, Elizabeth
    The paper examines the effect of records creation on service delivery among private higher institutions of learning. Although a number of studies have been carried out, most of them specifically focused on records management systems and the associated challenges and little attention is given to records management practices and its effect on service delivery with special reference to private higher institutions of learning. A cross sectional study design was adopted where both qualitative and quantitative approaches of data collection and analysis were used. A sample size of 83 respondents was used. Data was collected using both questionnaire survey and interview methods. Findings of the study revealed that records creation has a positive and significant influence on service delivery (p<0.01). The study concludes that service delivery does not rely solely on records creation implying that there are other factors that influence service delivery.